Refund Policy
At Oasis Med Spa, we offer goods and services that are irrevocable. Therefore, we do not issue refunds for any product or service that has been injected or used in your treatment. In consenting to be treated, it is important that patients understand and accept this condition. Refunds are not given on services rendered due to the nature of medical aesthetic treatments. All other refunds will be issued as Spa credit only, meaning- if you place a down payment or deposit and you decide not to do the treatment previously discussed, your down payment or deposit can be applied to other services at Oasis Med Spa. Down payments and deposits are non-transferable. Aesthetic results are variable from person to person and while we do our best to achieve the desired outcome it cannot always be guaranteed. Clients are responsible for further treatments needed to achieve further results.
Products
We do not offer refunds on products purchased. Products may be returned for in-spa credit within 7 days from the date of purchase when there is a documented adverse reaction to the product. Defective products (i.e., a broken pump) may be exchanged within 7 days for the same product only.
Effective Date: April 1, 2023
Cancellation Policy
Canceling/rescheduling less than 24 hours prior to any appointment or consultation will result in a non-refundable cancellation fee of $50.
Late Policy
If you arrive more than 15 minutes late, you are subject to a late cancellation fee of $50 and may have to be rescheduled.
No-Show Policy
Not showing up to any appointment or consultation OR calling to cancel or reschedule at or after your appointment time will result in a non-refundable no-show/missing appointment fee of $50.